FAQs - 3G
- What is 3G?
3G is the next generation of mobile communications systems. It enhances the services such as multimedia, high speed mobile broadband, internet access with the ability to view video footage on your mobile handset. With a 3G phone and access to the 3G network you can make video calls, watch live TV, access the high speed internet, receive emails and download music tracks, as well as the usual voice call and messaging services found on a mobile phone, like person to person video, live streaming, downloadable video of entertainment, news, current affairs and sport content and video messaging - Where can I view the demonstration of 3G ?
You can view the demonstration of 3G at the CSC ( Customer Care Center ) and BSNL website - Can I get 3G services on my existing Number?
Yes - Will my no. change if I upgrade to 3G?
No. - Will I get remote access to CCTV footage?
Yes, you can access CCTV footage or any other similar application by using 3G service as a connecting media between the CCTV server and your 3G service enabled handset. - Which all other operators in India provide 3G services ?
Only BSNL & MTNL are providing 3G services in India . - Is there any tracking feature available in 3G network ?
NO - What is USIM ?
USIM is a SIM card for 3G services. USIM stand for Universal Subscriber Identification Module. USIM is provided to access 3G services. - What will be the storage capacity of 3G SIM ?
128 KB - Is the cost of USIM included in activation charge ?
Yes, starter pack includes the charges for USIM. - I am an Airtel/Vodafone/Idea user, can I retain the same number while subscribing for BSNL 3G services ?
No, not yet. - I am an Airtel/Vodafone/Idea user, how can I switch to BSNL 3G services ?
You have to take a new 3G connection from BSNL. - Will I get any special benefits if I shift from Airtel/Vodafone/Idea to BSNL 3G ?
you will get all those facilities that BSNL is offering on its 3G services like Video call facility, Mobile broadband, Mobile TV content available on BSNL 3G Portal etc. For promotional schemes, visit BSNL website www.bsnl.co.in . - Will I get separate bill for 3G connection ?
NO - How can I get duplicate USIM ?
CSC.( CCN) - Do I have to pay for Duplicate USIM ?
YES - Where will I get technical support ?
Customer Care Center/BSNL 3G Experience Centers. - Am I required to replace my 2G SIM card ?
No - Will I be charged differentially for all services ?
Yes, there is different tariff for various services. For details, please log on to www.bsnl.co.in . - What is the download speed in 3G ?
Practically, you are going to get broadband experience with speed better than 384 KBPS - Will I get GPS in 3G ?
GPS is a handset feature and is not related to 3G service. - Will bsnl provide USB / DATA card and what will be the approximate cost ?
Yes, it will be available through BSNL’s vast franchisee Network - Is my data secure ?
3G network provides connectivity between the handset and the internet cloud and is fully secure. - Will I be able to play videogames on 3G ?
YES - Will I be able to create videogames through 3G ?
Yes, you can create your own games on the internet cloud. It is the internet cloud on which games will be stored, 3G is a media to access internet.